How can we help you?Our Customer Service team is here for you, both in-store and after-sales. If you wish to enquire about a product in stock, give feedback about your shopping experience or need to speak to an advisor about an item you purchased; we are available from Monday to Friday 9am to 5pm; contact our Customer Service team today.
Attention: Purchase limits can apply on the quantity and volume of the reserved products while registering at the cash desk depending on your destination country. You will be given the relevant information at the cash desk.
Red By Dufry is changing
The future is purple
Enjoy rewards from day one when you download our app.
Download the existing Red By Dufry app to be automatically transferred when we launch.
Exclusive offers and discounts
Earn points every time you shop
Enjoy unique perks and events
Download from here
Download from here
Scan QR code
Enjoy rewards from day one when you download our app.
Exclusive offers and discounts
Earn points every time you shop
Enjoy unique perks and events
Download from here
Download from here
Scan QR code
Enjoy rewards from day one when you download our app.